Customer Care

Most things you'd want to ask before or after ordering are on the pages below.

Returns & shipping

If you don't like it within 7 days, you can return it. The flow is straightforward. Details on Returns & Shipping.

FAQ

Is BaZi accurate, is the crystal energy real, how do I pick a bead size, how long does delivery take. The common ones are on the FAQ page.

Care

A crystal bracelet isn't fragile, but it isn't metal either. Cleaning, storage, what to keep it away from, all on How to care for a crystal bracelet.

Reach us directly

Email + social are on the Contact page. Usually 1-2 working days for a reply.

If none of the above covers what you need, just email hello@mioandgem.com.