Client care
A considered answer, from a real person.
Questions about fit, natural variation, delivery, returns or your Mio Personal Edit are welcome. We usually reply within two business days.
Product & fit
Tell us which bracelet you are considering and your wrist circumference. We can help with proportion, fit and natural stone variation before you order.
Orders & delivery
Include your order number when writing about an existing order. We currently ship to Singapore and Malaysia, with complimentary delivery.
Returns & care
For a return or repair, email us before sending anything back. Review the current terms and care guidance first so we can resolve it quickly.